Privacy policy
This Privacy Policy describes how Roopkali (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit our website, make a purchase, contact us, or otherwise use our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit or place an order on our website, we may collect information such as your name, billing address, shipping address, email address, phone number, order details, payment-related information, and any information you provide when contacting us.
We may also automatically collect certain technical information, including your IP address, browser type, device information, operating system, pages visited, referring website, and information about how you interact with our store.
Payment information may be processed securely by Shopify and third-party payment providers. We generally do not directly store your complete card or banking details.
How We Use Your Information
We may use your personal information to process and fulfill orders, arrange shipping and delivery, communicate with you about your order, provide customer support, prevent fraud and unauthorized transactions, improve our website and services, maintain business records, and comply with applicable legal obligations.
Where permitted, we may also use your information to send promotional emails, offers, product updates, or marketing communications. You may unsubscribe from marketing emails at any time using the unsubscribe option included in such communications.
Shopify
Our online store may be hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and services to you.
Your information may be processed by Shopify in accordance with Shopify's own privacy practices and policies.
Sharing of Personal Information
We may share personal information with trusted service providers where necessary to operate our business. These may include payment processors, shipping and courier providers, website hosting and ecommerce providers, analytics providers, marketing service providers, fraud-prevention providers, and professional advisers.
We may also disclose information when required by law, regulation, court order, government authority, or where necessary to protect our legal rights.
We do not sell your personal information for money.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate essential website features, remember customer preferences, maintain shopping-cart functionality, understand website usage, improve performance, and support advertising or analytics where applicable.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functions.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, meet accounting and legal requirements, resolve disputes, and enforce our agreements.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Rights
Depending on the laws that apply to you, you may have rights regarding your personal information, including the right to request access to your information, request correction of inaccurate information, request deletion where legally permitted, withdraw certain consents, or object to certain uses of your information.
To make a privacy-related request, please contact us using the email address below.
Children's Privacy
Our website and services are not intended for children who are not legally permitted to make purchases or provide personal information without appropriate parental or guardian consent.
We do not knowingly collect personal information from children in violation of applicable law.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technologies, or legal requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.